Paradise Outdoor Advertising is committed to providing its customers with a quality product that is backed with friendly, professional and efficient customer service.
We aim to promote long term, mutually rewarding relationships with all of our customers.
Everyone can expect:
• Courteous, professional and enthusiastic staff who will greet you in a friendly way and identify themselves by first name
• Staff with the knowledge, authority and responsibility to deal with your enquiries or to be able to refer you to someone who has.
• A solution-oriented focus when dealing with your questions and a commitment to working with you.
• Confidentiality and respect for your privacy
• All emails and phone calls will receive a prompt response in line with our standards
• Clear and accurate information, and an easy-to-use service
Everyone can help us by:
• ask us first if you have any questions, don't assume your problem can't be solved
• telling us as soon as possible of any problems or potential problems
• treating our staff courteously
• providing feedback to enable us to improve our service
• providing accurate information in your dealings with us
• working with us to solve any problems you may have.